Webinar: Social Customer Care - Chandra Culpepper, Social Strategy Lead, Oracle Consulting

Click here to view this message in a browser window.   Featured Webinar: Social Customer Care Date: December 3rd, 2014 (Wednesday) Time: 2p.m. (est.) Abstract: With the growing importance of social media within today's marketplace, social media has now become a critical part of the customer service role for many brands. Traditional methods of call centers and canned email responses have given way to full-service customer service teams dedicated to resolving customer needs and concerns quickly and efficiently via social media.  In a recent survey, nearly 60% of global CEO's expect social media to be their primary customer engagement channel within 5 years. Also, 90% of companies will utilize social media for customer care by 2020. Join us to discuss the current landscape and the future direction of social customer care through an examination of best in class brands. Speaker: Chandra Culpepper, Social Strategy Lead, Oracle Consulting   Copyright © 2014 Integrated Marketing Summit Our address is 12528 West 77th Street, Lenexa, Kansas 66216, USA   If you do not wish to receive future email, click here. (You can also send your request to Customer Care at the street address above.)

How can you help a Veteran on Veterans Day?

Click here to view this message in a browser window.   hare this newsletter How can you help a Veteran on Veterans Day? John, With veterans day right around the corner, I wanted to introduce you to the Veteran Tickets Foundation or (Vet Tix). They provide FREE event tickets to family members of troops Killed In Action (K.I.A.), our Military and Veterans to sporting events, concerts, performing arts and family activities. Giving free event tickets is an expression of appreciation, acknowledgement and an enduring symbol that we, as a nation, honor the service of our troops today and long after their tour of duty has passed. Helping our veterans attend events provides positive family and life experiences after their years of service to our country. Learn More Words can't begin to describe how thankful I am to this wonderful organization and Alan, who donated our tickets. We had such a great time at Disney, I smile like I haven't in awhile. My son even told me, "Dad, I haven't seen you smile so much in a long time!" United States Marine Corps Severely Wounded Veteran 2005 - 2010 How Can You help? Like any charitable organization or non-profit group, The Veteran Tickets Foundation 501c(3) relies solely on the generosity of the public and our constituents for donations and financial support in carrying out our mission of enriching the lives of our Military and Veterans by providing reintegration opportunities and family bonding experiences through socially interactive events. Veteran Tickets Foundation hopes that you, your business and/or your corporation will consider making a donation or help by sponsoring our Tickets for Troops or Hero's Wish Programs. We cannot carry on this mission without YOU! There are a number of ways you can support Veteran Tickets Foundation! Choose any of the following that best fit your ability to help! Give Back to Our Troops Today     Copyright © 2014 Demand Con Our address is 12528 West 77th Street, Lenexa, Kansas 66216, USA   If you do not wish to receive future email, click here. (You can also send your request to Customer Care at the street address above.)

On-Demand Webinar: Creating Killer Content

Click here to view this message in a browser window.   With the rise of content marketing, the rate at which content is produced and distributed has vastly increased, and your customers are bombarded with a virtual buffet of content and media on the daily. So how do you stand apart? How do you develop attention-grabbing content that will generate those allusive lead conversions? Join Linda West, Manager of Demand Generation and Leo Merle, Marketing Programs Manger, both of Act-On Software, to learn the recipe for creating killer marketing content. This session will cover: Identifying the right buyer persona characteristics to influence content topics Pinpointing corporate and product values that need to be communicated Finding the sweet spot: overlap between persona characteristics and product values Developing tone and keeping it consistent And so much more!  Linda West Manager, Demand Generation  Act-On Software  Leo Merle Marketing Programs Manager  Act-On Software View Now     Copyright © 2014 Integrated Marketing Summit Our address is 12528 West 77th Street, Lenexa, Kansas 66216, USA   If you do not wish to receive future email, click here. (You can also send your request to Customer Care at the street address above.)